What our customers have to say...
The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.
Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.
Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.
How are we doing? (3 year average rating)
4.85/5 calculated from 1247 reviews submitted in the last 3 years
Michael (United Kingdom) -
Independent Travel, Mar 2024
The organisation when in Japan was faultless. Tickets were in the right place at the right time. Car's...
Douglas (United Kingdom) -
Tokaido Trail, Mar 2024
Service from both the travel consultant and the tour leader were excellent. The tour itself was quite brisk...
Douglas (United Kingdom) -
Tokaido Trail, Mar 2024
Service from both the travel consultant and the tour leader were excellent. The tour itself was quite brisk...
Danielle (United States) -
Independent Travel, Mar 2024
InsideJapan Tours took the stress out of our trip. From accommodations to train travel between locations, everything was...
Tifany (United States) -
Independent Travel, Mar 2024
Allowed our trip to be seamless and maximize the experiences we were able to achieve.
Helen Lister -
Independent Travel, Mar 2024
Wonderful service and Wonderful experience. When I contacted Inside Japan whilst in Tokyo with any queries, they were...
Elizabeth (United Kingdom) -
Independent Travel, Mar 2024
Efficient, always very helpful with great suggestions and always willing to help. The support we had while...
Staffor Bever -
Independent Travel, Mar 2024
Top tier, more switched on than I was ha! Everything ran like clockwork, not sure how we would’ve...