What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 564 reviews submitted in the last 12 months

Search Reviews

Showing reviews 19-27 of 2760

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Diana Rayfield -
Independent Travel, Nov 2014

Good

Arrangements mostly went very smoothly

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Michael Oloughlin -
JPE, Oct 2014

Good

Overall service was excellent. Personally I think your website needs some work to take away the clutter...

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Anne Shepheard -
Independent Travel, Oct 2014

Excellent

Very well planed and organised. Felt confident to set off alone. Literature was excellent, and I...

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John Prichard -
Kyushu Elements, Nov 2014

Excellent

Although it is seven years since our last IJT experience, the standard has remained very very high. We...

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Joanna Prichard -
Independent Travel, Oct 2014

Excellent

Matthew was very helpful organising our trip and the itinerary worked out perfectly for us with the right...

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Andrew Hoare -
Independent Travel, Oct 2014

Excellent

The organization and arrangements worked perfectly

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Joan Clague -
Independent Travel, Nov 2014

Excellent

Very happy with service

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Aleyamma Joseph -
Japan Unmasked, Nov 2014

Excellent

Excellent organisation pre and during the tour, as for our experience of Japan....truly memorable, not to be...

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Aleyamma Joseph -
Japan Unmasked, Nov 2014

Excellent

Excellent organisation pre and during the tour, as for our experience of Japan....truly memorable, not to be...

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