What our customers have to say...

The most important thing we can do to improve our service is listen to what our customers have to say, which is why you can now read their comments unedited on our website.

Upon returning from Japan all our clients are sent a review form and this is where you can see what they are saying about their experience of Japan and of our service.

Search the reviews, check the image gallery and see for yourself how our clients rate the InsideJapan experience.

How are we doing? (12 month average rating)

Excellent

4.85/5 calculated from 565 reviews submitted in the last 12 months

Search Reviews

Showing reviews 10-18 of 2764

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Dominika Szewczyk -
Tokaido Trail, Nov 2014

Excellent

The service was very impressive. The team answered every question I had. I was very pleasantly surprised with...

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Samuel Bassett -
MANGA, Nov 2014

Good

Very pleased with you as a tour operator. Everything went smoothly and to plan, it was well organised....

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Sew Ng -
A Northern Soul, Nov 2014

Good

Very efficient.

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Diana Tombs -
Independent Travel, Oct 2014

Excellent

Very good

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Susan Fabbro -
Independent Travel, Nov 2014

Excellent

Not a novice to Japan but all was easy to follow and efficiently organised. All went according...

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Jill Hennessy -
JPE, Oct 2014

Excellent

This was a really great trip!

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Joel Mcronald -
Tokaido Trail, Nov 2014

Good

The service from IJT prior to leaving on the tour was very good. Would have appreciated receiving the...

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Diana Reese -
Independent Travel, Oct 2014

Good

Overall satisfied but,there was one matter in respect of which experts in Japan ought to have warned us...

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Margaret Petrie -
Japan Unmasked, Nov 2014

Excellent

bOOKING THE TOUR WAS MADE EASY, THE ORGANISATION IN JAPAN FIRST CLASS. EXCELLENT LEADER

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